Do you need technical support?

For technical support, please contact us at

For RMA queries, please contact us at

Alternatively, for further RMA information, please visit our dedicated RMA page.

To check the warranty status of your Advantech products, please visit our dedicated Warranty Lookup page.

As the IT landscape continues to evolve at an ever-increasing pace, it’s never been more important to have a support system that can grow with your strategy. At ECA, we aim to be your partner for the long-term with enterprise-class support that can be adapted to suit your needs and solutions, whilst exceeding expectations with services that include:

  • Direct customer shipment
  • Extended warranty options
  • Hardware integration
  • Installation assistance
  • Inventory control
  • Repair and replacement services
  • Software loading
  • Technical advice

With decades of combined experience along with the latest tools and technologies, we’re here to keep your systems and solutions running perfectly, leaving you to focus on what’s important to you and your business. Leave the complexities to us and let us help make your next project or solution a successful one.